Reference

How gbb99 Handles Your Personal Information

This privacy policy explains exactly what data gbb99 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse our lobby.

Account data protectionWallet transaction privacyCookie and device controlsYour right to request dataBangladesh-relevant eligibility
Explore the Lobby Read FAQ
gbb99 How gbb99 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We use SSL encryption across all pages on gbb99, including the deposit flow where your bKash, Nagad, or Rocket details pass through. Account passwords are hashed and never stored in plain text. Session tokens expire after a period of inactivity so that an unattended device cannot be used to access your account without re-authentication. You have the right to ask what data we hold, request a correction if something is wrong, or ask us to delete your account record where that is permitted under applicable rules.

Data Retention Transaction and account records are kept for the period our operational obligations require. Once that period ends, data is deleted or anonymised according to our internal schedule.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on mobile. You can block non-essential cookies in your browser without losing account access.
Account Security Login requires your registered phone number and a one-time PIN sent to that number. This OTP step means your bKash or Nagad wallet number alone cannot unlock your account.
Your Right to Access Request a copy of your personal data at any time via live chat or email. We will confirm your identity first, then provide the record in a readable format within a reasonable timeframe.
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or delete the personal data we hold on your account, reach out through the channels below. We respond to data-related requests as promptly as our process allows. For wallet-related queries — such as why your bKash number is stored or how long a Nagad transaction record is kept — our account support team can walk you through it directly.

Live Chat Open the chat widget from any page on gbb99. Mention your account and the specific data request — our team will handle it directly.
Email Support Send your data access or deletion request to our support email. Include your registered phone number so we can locate your account record quickly.
Account Settings Log in, go to your account settings, and check the data and privacy section. Some preferences — including cookie controls — can be adjusted there without contacting support.

Frequently Asked Questions About This Policy

The questions below cover what we see asked most often about how gbb99 handles your personal data, wallet details and account records. If your question is not here, use the live chat option and our support team will answer it directly.

Yes. Your bKash number is stored against your account to match deposits and verify withdrawals. It is not shared with third parties outside the payment processor completing the transaction.

You can submit a deletion request via live chat or email. We will review it against our retention obligations and confirm what can be removed and what must be kept for operational reasons.

Transaction records — including Nagad and Rocket payment history — are retained for the period required by our operational process. After that period, records are deleted or anonymised.

We share data only with the payment processors needed to complete your transaction — for example, the service handling your bKash or Nagad deposit. We do not sell personal data to marketing companies.

Contact support via live chat with proof of identity. Because your phone number is used for OTP login, changes go through a manual verification step before we update the record.

This policy applies to accounts where access is permitted under local law and eligible regions. We do not make a legal determination for you — check your local rules before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoSlot ManiaAccountRegister

Related pages

gbb99 Bangladesh Register Nagad Bettings Gbb99 Banking FAQ